Audit Trail
Sample Report
A redacted example of the verification audit trail and compliance record automatically generated by InTouch for every client onboarded through the platform. This is what your compliance officer and regulators see on demand.
What You Are Looking At
Every time InTouch runs a verification — whether a single KYC check or a bulk AML screen — the platform automatically generates a structured, tamper-proof audit record. This sample shows exactly what that record looks like, using redacted fictional data.
This document exists because compliance officers, auditors, and regulators frequently ask: "When a verification is challenged, what evidence can you produce?" The answer is this report — generated in seconds, exportable as PDF, and stored for 5 years in alignment with FICA Sections 22–23.
Generated Automatically
No manual effort required. Every verification automatically produces this record — nothing extra to configure or remember.
Tamper-Proof
Each record is cryptographically hashed at creation. Any modification is immediately detectable, ensuring evidentiary integrity.
Exportable as PDF
Export any individual record or batch of records as a PDF at any time. Available for regulators, auditors, or internal review.
5-Year Retention
All records are retained for a minimum of 5 years from the end of the business relationship, satisfying FICA's mandatory retention requirement.
Individual KYC + Identity Verification Record
This is a representative audit trail record for a natural person onboarded through the InTouch platform. All names, ID numbers, and personal details are fictional and used for illustration only.
Verification Record — Natural Person
TXN-2026-0514-KYC-004821 · Initiated by: Compliance Portal · Operator: [Redacted Institution]
Step 1 — Consent (POPIA + FICA)
Step 2 — Identity Information Collected (FICA Regs 3–6)
Step 3 — Government Database Verification (DHA/HANIS + NPR)
Step 4 — Biometric Liveness & Facial Match
Step 5 — Best Address Verification (Credit Bureau + CIPC)
Step 5b — Contact-ability Verification (Phone Numbers)
Step 5c — Eagle Eye Pre-Assessment Credit Check
Step 6 — Full AML Screening (Sanctions/PEP/Crimelists/Watchlists/Adverse Media)
Step 7 — Bank Account Verification (AVS)
Step 8 — Risk Rating Assessment
Event Timeline — Full Audit Log
Sealed: 2026-05-14T09:41:22.841Z · Verified: ✓ Integrity intact
AML Screen — TER/SIP Hit Detected (EDD + Immediate Escalation)
This record illustrates how InTouch handles a screening result where a Terrorist/Sanctioned Individual match is detected at 100% confidence — showing the full chain of evidence, multi-jurisdictional sanctions data, linked individuals, and the mandatory escalation pathway documented in the audit trail.
Combined AML Screening Record — TER/SIP Match Detected
TXN-2026-0509-AML-002147 · Initiated by: Bulk Automation Run · Operator: [Redacted Institution] · Enquiry Reason: Fraud Detection and Prevention
AML Match Summary
Active Official Sanctions Lists
Linked Individuals & Organisations (Extracted from AML Record)
Adverse Media & Source Coverage
System Action Triggered
Sealed: 2026-05-09T14:22:04.112Z · Verified: ✓ Integrity intact
When a Terrorist or Sanctioned Individual match is detected at 100% confidence, InTouch immediately flags for review during onboarding, creates a full multi-jurisdictional sanctions record, logs all linked individuals and organisations, captures adverse media sources, and triggers the STR/FIC notification workflow. The complete audit trail — including every sanction list active at the time of screening — is permanently sealed and available for regulatory inspection. This is the highest-severity AML outcome and is handled with zero discretion: the system acts, logs, and escalates without operator intervention.
Company KYC — CIPC Entity Verification + Director Confirmation
This record illustrates how InTouch verifies a juristic person (company) using CIPC data, confirming enterprise status, registration details, and matching the supplied director list against the official CIPC record.
Company KYC Record — Private Company
TXN-2026-0520-CKYC-000934 · Initiated by: Compliance Portal · Operator: [Redacted Institution]
Step 1 — Company Identity & CIPC Registration
Step 2 — KYC Result
Step 3 — Director Verification (Supplied vs CIPC)
Sealed: 2026-05-20T12:14:51.750Z · Verified: ✓ Integrity intact
Juristic person verification through InTouch pulls live CIPC data to confirm registration status, match the supplied company name, and cross-reference every submitted director against the official CIPC register. The entire check — including the director match list — is logged and sealed in seconds, providing a fully evidenced company KYC record for FICA Section 21B compliance.
How to Use the Audit Trail in Practice
For compliance officers, auditors, and regulatory examiners — here is how the InTouch audit trail supports your obligations.
Regulatory Examinations
Export the full audit trail for any client, date range, or verification type. Present to FIC examiners as evidence of CDD procedures applied and results obtained.
Internal Audits
Filter by operator, verification type, risk band, or outcome. Identify patterns, gaps, or policy exceptions across your client book.
Dispute Resolution
If a verification outcome is challenged, the immutable, timestamped audit trail provides irrefutable evidence of exactly what was checked, when, and what result was returned.
Periodic KYC Refresh
The next-review date on every record enables your compliance team to proactively manage ongoing monitoring cycles without relying on manual reminders or spreadsheet tracking.
Every record generated by InTouch is immediately available in your portal at portal.intouch.io under Automation Runs. Export individual PDF reports or full batch results at any time. Records are retained automatically for 5 years from the date of the business relationship's conclusion.
See your own audit trail live
Start a free 14-day trial and run your first verification in minutes. Every check immediately produces an audit-ready record like the ones shown above.
No credit card required · Cancel anytime